Tourium Help
For travel agents
How to receive rates, sign partnership agreements, and browse specials from suppliers.
Bookings and invoicingOnce a client accepts a quote, you turn it into a booking — the trip you actually operate and get paid for. The booking carries the frozen prices from the accepted quote, tracks ea...Bulk rate importIf you've built up a whole library of off-platform suppliers' rate sheets — dozens or even hundreds of files across many suppliers — Bulk Import lets you bring them all into Touriu...CRMThe CRM keeps every enquiry, client and trade agency in one place, moves each piece of business along a pipeline you can see at a glance, and turns a lead into a priced quote witho...Getting started for agentsWelcome to Tourium. This article walks you through your first day as an agent on the platform — how you got here, how to finish setting up, and what to do first.Itinerary Builder seatsThe Itinerary Builder is a paid add-on for agent accounts, billed per seat. The first seat costs more than each additional one, so the more of your team you add, the less each extr...Itinerary builderThe itinerary builder turns a trip you've planned in Touri Chat into a polished, branded client proposal. You refine the draft in a live builder, publish it as a shareable web link...Itinerary templatesProposal templates control how your published itineraries look — colours, fonts, and which content blocks appear in what order. You design a template once; every consultant then dr...Quote to BookQuote to Book turns the rates already in your managed inventory into a priced client quote, keeps every round of revisions as its own version, and sends the result as a branded PDF...Rate requestsA rate request is an outgoing message you send to a supplier asking them for rate information. Use it when you need pricing you don't already have — a specific property, a specific...Rates EngineRates Engine is the paid add-on that lets an agency bring its own supplier rate sheets into Tourium. Without it you can still see rates suppliers have shared with you directly; wit...Shared documentsThe Partner Documents page is a central library of every non-rate document your connected suppliers have made available to you. Brochures, fact sheets, photos, videos, menus, floor...Signing STO contractsWhen a supplier wants to put a partnership agreement in place with you, they send an STO contract (also called an STO agreement or signing request). Tourium holds all the contracts...Specials feedThe Specials Feed is where you see promotional offers from the suppliers you're connected to — seasonal discounts, package deals, flash sales, early-booker offers. Each special has...Tourplan Rate SyncTourplan Rate Sync pushes the rates you manage in Tourium straight into your Tourplan system, so nobody re-keys a rate sheet twice. You keep loading and confirming rates in Tourium...Uploading supplier ratesMany of your suppliers aren't on Tourium — but you already hold their STO rate sheets, fact sheets, and images. This feature lets you upload those documents yourself so Touri Chat...Viewing shared ratesWhen a supplier shares a rate sheet with you, it lands here. The page has two parts: rate shares that are still pending your acceptance, and rate sheets you've already accepted, gr...