Properties

For: Suppliers Where to find it: Open via the property management section of your account

A property in Tourium is a lodge, hotel, resort, villa, or any other accommodation you operate. Each brand you manage has its own list of properties. Creating properties here gives agents real information to work with — photos, descriptions, policies, contact details — and links your rate sheets to concrete places.

Common tasks

Add a new property

Creating a property is a five-step wizard. You can move forward only when the required fields in the current step are valid.

  1. Click Add Property.
  2. Step 1 — Basic info. Enter the property Name (required), optional Site URL, and pick a Property Type (required) from the dropdown.
  3. Step 2 — Location. Enter the address, GPS coordinates, and any directions travellers would need.
  4. Step 3 — Contact. Add a contact email, phone number, and the name of the person agents should reach out to.
  5. Step 4 — Descriptions and policies. Write a short description and a longer one for marketing use. Add your cancellation policy, child policy, and check-in instructions.
  6. Step 5 — Images. Upload photos of the property and, separately, a logo. You can mark one image as the primary / featured image.
  7. Click Create. Tourium saves the property and adds it to your list.

Required fields are Name, Property Type, and Short description. Everything else is optional, but more detail makes the property more useful to agents and more searchable from the AI assistant.

Edit a property

  1. Open your property list.
  2. Click the property you want to edit.
  3. Use the tabs along the top — Basic, Location, Contact, Descriptions, Images — to find the field you want to change.
  4. Make your edit and click Update.

A success toast confirms that the change has been saved.

Search your properties

Use the search box at the top of the list and start typing a property name. The list filters as you type (with a brief pause). Click Clear to reset.

Delete a property

  1. Click the trash icon on the property's row in the list.
  2. Confirm the deletion.

Deletion removes the property from your active list. Historical rates and agreements that referenced it are preserved.

Upload and manage images

In the Images tab on an existing property:

  • Drag and drop files or click to upload.
  • Click an image to mark it as the primary / featured one.
  • Delete individual images with the trash icon on each thumbnail.
  • Upload a separate logo image — one image only, not a collection.

Which brand am I working in?

Properties are scoped to the brand that's currently active in your sidebar. If you manage multiple brands, double-check the brand switcher at the top of your sidebar before creating a property — a property created in the wrong brand has to be deleted and re-created, there's no "move" option. See Brand switching.

Tips

  • Fill in the long description and images before agents start looking at your rates. Good photos and a clear description make a real difference at the moment an agent is deciding whether to book.
  • Check your cancellation policy every season — it's visible to agents and can be a deciding factor.
  • Property changes broadcast in real time, so if a colleague is also on the page they'll see your update without refreshing.
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